General Sales Conditions — Grow Lot

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Last updated: 05/05/2026

Article 1 — Preamble and Definitions

1.1 Preamble

The company GROW LOT, SAS registered in the Paris Trade and Companies Register, whose head office is located at 6 rue d'Armaillé, 75017 Paris, represented by Mr. Mathis Bernard in his capacity as President (hereinafter “GROW LOT” or “the Service Provider”), offers a SaaS software solution for loyalty and gamified marketing intended for professionals.

These General Terms and Conditions of Sale (hereinafter “CGV”) govern all contractual relationships between GROW LOT and any professional wishing to access its services (hereinafter “the Customer”). They are accessible at any time on the site www.grow-lot.com.

Any subscription to a GROW LOT offer implies full and complete acceptance of these Terms and Conditions by the Customer. GROW LOT reserves the right to modify these GCS at any time, the new conditions taking effect on the next contractual deadline after notification to the Customer by any written means.

1.2 Definitions

For the purposes of these GTC, the following terms have the meaning assigned to them below:

“Platform”: all the interfaces, tools, functionalities and technical infrastructures made available to the Customer by GROW LOT as part of the subscription taken out.

“QR Code”: an optical readable code generated by the Platform or provided by the Customer, allowing its end customers to access the games and engagement mechanisms.

“Conversion game”: gamified mechanism configurable by the Customer allowing its end customers to perform actions in exchange for rewards defined by the Customer.

“End Customer”: any natural person, customer or prospect of the Customer, interacting with the tools set up via the Platform.

“Customer Data”: personal data of End Customers processed via the Platform on behalf of the Customer.

“Physical media”: printed materials (easels, flyers, etc.) sold by GROW LOT in addition to the SaaS subscription.

“SLA” (Service Level Agreement): service level agreement defining the availability commitments of the Platform.

“Offer”: subscription package chosen by the Customer (Free, Essential or Premium).

“Commitment period”: minimum period during which the Customer undertakes to maintain his subscription (without commitment, 6 months or 12 months).

Article 2 — Purpose and Scope

The purpose of these Terms and Conditions is to define the conditions under which GROW LOT provides the Customer with access to its SaaS loyalty and gamified marketing platform, as well as, where applicable, physical Supports.

These terms and conditions apply exclusively to BtoB relationships between professionals within the meaning of article L. 110-1 of the Commercial Code. The Customer acknowledges that he is acting within the framework of his professional activity and that he is not subject to the provisions of consumer law.

In the event of a contradiction between these GCS and a particular contract or an order form signed between the parties, the provisions of the particular contract prevail over these GCS, unless expressly stated otherwise.

GROW LOT is in particular likely to intervene in the following sectors, without this list being exhaustive: independent catering, cafes and bars, fast food chains, restaurant franchisees, fitness brands and sports halls, retail stores (retail), hotels, and any other sector relating to local trade or franchising.

Article 3 - Description of the Service

3.1 Access to the SaaS Platform

GROW LOT provides the Customer with access to its SaaS Platform offering in particular the following functionalities, depending on the Subscribed Offer:

- Creation and configuration of gamified conversion games (wheel, scratch, quiz, etc.) associated with a QR Code.
- Generation of a personalized QR Code by the Platform, or integration of the Customer's own QR Code.
- Free configuration by the Customer of the actions offered to its End Customers: filing Google reviews, subscribing to social networks, sponsoring, sharing content, submitting forms, etc.
- System of rewards configurable by the Customer (discount vouchers, gifts, loyalty benefits, etc.).
- Review redirection filter: possibility of redirecting only positive feedback (4 and 5 stars) to public review platforms (including Google) to public review platforms (including Google).
- Integrated anti-cheat system (depending on the Subscribed Offer).
- Dashboard and participation statistics.
- Collection of customer data (according to the Subscribed Offer).
- Analysis of e-reputation, local referencing (SEO) and geolocation (GEO).
- Sending automated communication sequences (emailing marketing).
- Visual customization to the colors and the Customer's graphic charter.
- Automatic responses to online reviews via artificial intelligence (according to the Subscribed Offer).

Responsibility related to the Review Filter: The Customer acknowledges and accepts that the use of the review redirection filter is under his sole responsibility. It is up to him to ensure that its use complies with the general conditions of the third party platforms concerned (in particular Google), as well as with the applicable regulations on the authenticity of online reviews (in particular the directive (EU) 2019/2161 known as “Omnibus” and its transposition texts). GROW LOT cannot be held responsible for the consequences of non-compliant use by the Customer.

3.2 Absence of obligation to provide results

GROW LOT is bound by an obligation of means in the context of the provision of the Platform. GROW LOT does not commit to any quantitative results, whether it is the number of reviews collected, the participation rate of End Customers, the evolution of local SEO, the opening rate of emails, or any other performance indicator.

The Customer acknowledges that the results obtained via the Platform depend on factors external to GROW LOT, in particular the quality of the Customer's products or services, the adherence of its end Customers, its communication policy, and the algorithms of third party platforms. GROW LOT provides a tool provision service and cannot be held responsible for the lack of results.

3.3 Sale of Physical Supports

In addition to the SaaS subscription, GROW LOT offers for sale physical supports for staging QR Codes (counter easels, flyers, posters, etc.). These Supports are provided by GROW LOT, which assumes responsibility for them vis-à-vis the Customer as a seller.

Ordering Physical Supports is a one-time purchase, independent of the SaaS subscription. The Customer places an order via the store accessible from the Platform. The Supports are delivered to the address provided by the Customer. Delivery times are given for information purposes only and depend on the manufacturing and delivery times of GROW LOT's technical service providers. A delay in delivery may not give rise to any cancellation of order, nor to any compensation or damages for the benefit of the Customer.

Physical Supports benefit from the legal guarantee of conformity (articles L. 217-4 and following of the Consumer Code, applicable to sales between professionals under the conditions provided by law) and the legal guarantee against hidden defects (articles 1641 and following of the Civil Code). In the event of a defect found, the Customer has a period of 7 working days from receipt to report any non-conformity in writing to hello@grow-lot.com.

Article 4 — Subscription and Entry into Force Terms

4.1 Enrollment process

Subscription to a GROW LOT Offer is carried out online via the Platform or following a commercial exchange with the GROW LOT team. The Customer selects the Offer of his choice, enters his professional information, accepts these Terms and Conditions, then processes the payment according to the methods defined in Article 6.

The Customer guarantees the accuracy and completeness of the information provided during the subscription. Any intentional false declaration may result in the immediate termination of the contract at the sole fault of the Customer, without prejudice to any recourse for damages.

4.2 Available offers

GROW LOT offers the following Offers, whose characteristics are detailed on www.grow-lot.com and are subject to change:

Free Offer: Basic access to the Platform for evaluation purposes. This offer does not include advanced personalization or marketing features. It is subject to these GTC in their entirety, with the exception of financial clauses. GROW LOT reserves the right to modify, restrict or remove the Free Offer at any time, without notice or compensation.

Essential Offer: 1 conversion game, unlimited participations, 1 call to action of your choice, personalized graphic charter, customer data collection, dashboard, negative review filter (4 and 5 stars), anti-cheat system.

Premium offer: 1 conversion game, unlimited participations, unlimited calls to action, unlimited calls to action, complete visual customization, personalized marketing campaigns, negative review filters, automatic responses to reviews (AI), e-reputation audit (GMB/SEO/GEO). The Premium Offer includes, for the first subscription period, the supply of 2 easels and 500 free A6 flyers.

The precise characteristics and current rates of each Offer are available at any time on www.grow-lot.com. In the event of a price change, the Customer will be informed by email with a minimum notice of 30 days.

4.3 Taking effect

The contract takes effect on the date of validation of the payment of the first installment (or, for the Free Offer, on the date of validation of the registration). Access to the Platform is open within 24 to 48 working hours following the effective date.

Article 5 — Duration and Renewal

5.1 Duration of the subscription

The contract is taken out for the duration of commitment chosen by the Customer at the time of subscription, among the following options:

- No commitment: the contract is for a period of one (1) month, renewable each month.
- 6-month commitment: the contract is concluded for an initial period of six (6) months.
- 12-month commitment: the contract is concluded for an initial period of twelve (12) months.

5.2 Renewal

At the end of the initial commitment period, and unless cancellation is notified under the conditions provided for in Article 5.3, the contract is renewed by tacit renewal for successive periods of a duration identical to the initial commitment (or one month for a subscription without commitment).

GROW LOT will send the Customer a reminder by email at least 30 days before the due date for any commitment of 6 or 12 months, in order to allow him to exercise his right to non-renewal on time.

5.3 Termination at the initiative of the Customer

The Customer wishing not to renew their subscription must inform GROW LOT in writing (email at hello@grow-lot.com) with a minimum notice of thirty (30) days before the expiry date of the current period.

The cancellation takes effect on the normal expiry date of the contract. The Customer continues to benefit from the services until this date. No refund will be granted for the remaining period, except in the cases limitatively provided for in Article 7.4.

It is specified that the simple request to cancel a subscription does not constitute a right to a refund. The Customer can only end his commitment before its end by justifying a marked and unremedied breach by GROW LOT of its essential contractual obligations. Otherwise, unjustified early termination incurs the Customer's responsibility for the amounts due until the end of the commitment.

Article 6 — Rates and Invoicing

6.1 Rates

The prices of the Offers are those in force on www.grow-lot.com on the day of subscription. They are expressed in euros excluding taxes (HT). The applicable VAT is that in force on the day of invoicing (standard rate of 20% for services subject to VAT in France).

GROW LOT reserves the right to change its rates for future periods, subject to a 30-day notice sent to the Customer by email. Customers who do not accept the new rates have the right to cancel their subscription before the new rates come into force, without penalty.

6.2 Billing — SaaS subscription

The SaaS subscription is invoiced according to the following methods, depending on the chosen commitment period:

- No commitment: monthly billing, the first day of each monthly period.
- 6-month commitment with annual payment: global billing at the beginning of the period.
- 6-month commitment with split monthly payment: monthly billing over the duration of the commitment.
- 12-month commitment with annual payment: global billing at the beginning of the period.
- 12-month commitment with split monthly payment: monthly billing over the duration of the commitment.

Invoices are issued in dematerialized format and sent to the Customer at the email address provided during subscription.

6.3 Billing — Physical media

The invoicing of Physical Supports is made at the time of the order, in full and immediately, prior to production and shipping.

Article 7 - Payment Terms and Refunds

7.1 Means of payment

The payment of the amounts due to GROW LOT is made by one of the following means: bank transfer, SEPA direct debit, or payment by bank card. Payments are processed by the Stripe solution, an authorized payment service provider. The Customer accepts Stripe's general terms and conditions available on www.stripe.com.

7.2 Payment term

Payment is due immediately upon subscription for the first installment. For the following deadlines, payment is taken or due on the date of issue of the corresponding invoice, unless otherwise agreed between the parties.

7.3 Late payment penalties

In the event of non-payment by the due date, GROW LOT reserves the right, without prior notice, to apply the following late payment penalties, in accordance with the provisions of Law No. 2001-420 of May 15, 2001 (LME) and Article L. 441-10 of the Commercial Code:

- Late interest rate: European Central Bank (ECB) key rate increased by ten (10) percentage points, applicable to the unpaid amount including VAT.
- Fixed recovery compensation: forty (40) euros per unpaid invoice. If the recovery costs actually incurred exceed this amount, GROW LOT may request additional compensation on supporting documents.

In the event of late payment, GROW LOT also reserves the right to suspend access to the Platform without notice until complete regularization, without this suspension constituting a fault on the part of GROW LOT or giving rise to compensation for the benefit of the Customer.

7.4 Service deemed to have been provided and refund conditions

The SaaS service is deemed to be provided and consumed as soon as access to the Platform is opened, which occurs within 48 working hours following the validation of the payment of the first installment. As of this date, the amounts paid by the Customer are definitively acquired by GROW LOT, except in the following cases, which are limitatively listed:

Non-provision of the service: if GROW LOT is completely unable to provide access to the Platform over a continuous period of more than seven (7) working days, except in cases of force majeure or planned maintenance duly notified, the Customer may request a credit note or a refund pro rata temporis of the period of proven unavailability.

Major technical incident: in the event of a serious failure of the Platform making it permanently unusable (more than seven consecutive working days), GROW LOT may, at its discretion, grant a credit note or a refund pro rata temporis.

Apart from the two cases mentioned above, no refund will be granted, in particular in the event of a change in the Customer's strategy, cessation of activity, early termination at the initiative of the Customer not justified by a serious breach by GROW LOT, or of commercial results deemed insufficient by the Customer.

7.5 Prohibition of contesting payments (chargeback)

The Customer formally undertakes not to initiate a payment dispute (chargeback) with his bank, Stripe or any other payment provider, once the service has been activated and access to the Platform is open.

Any payment dispute initiated by the Customer when the service has been validly provided constitutes a serious contractual breach. This breach entitles GROW LOT to the immediate termination of the contract at the sole fault of the Customer, as well as to the invoicing of a fixed compensation of €150 per chargeback file. This compensation corresponds to the administrative costs and penalties imposed on GROW LOT by its payment providers, and applies regardless of the reimbursement of the disputed amounts.

Before contacting his bank or a payment provider, the Customer undertakes to notify GROW LOT of his dispute by email (hello@grow-lot.com), leaving a minimum period of ten (10) working days to provide an amicable solution. Failure to comply with this prior procedure incurs the responsibility of the Customer.

Article 8 — GROW LOT's obligations

8.1 Provision of the Platform

GROW LOT undertakes to provide the Customer with a functional and accessible Platform, in accordance with the characteristics of the Subscribed Offer. GROW LOT is committed to maintaining the Platform in good working condition and to carrying out the necessary corrective and evolutionary maintenance operations.

8.2 Availability Commitment (SLA)

GROW LOT is committed to ensuring the availability of the Platform of at least 99.5% on a monthly basis (excluding planned maintenance periods). This commitment represents a maximum unavailability of approximately 3 hours and 36 minutes per month.

Planned maintenance periods are, as far as possible, carried out during off-peak hours and notified to the Customer by email with a minimum notice of 48 hours. They are not included in the calculation of the availability rate.

In the event of non-compliance with the availability commitment and at the express request of the Customer sent within 30 days following the incident, GROW LOT will grant a credit note corresponding to the proportion of the time of unavailability observed beyond the guaranteed threshold. This credit constitutes the only compensation due in this respect.

8.3 Customer Support

GROW LOT provides the Customer with a support service accessible via hello@grow-lot.com during working days. GROW LOT undertakes to acknowledge receipt of any request within 48 working hours and to provide a response within a reasonable time depending on the nature of the request.

8.4 Data Security and Confidentiality

GROW LOT implements appropriate technical and organizational measures to guarantee the security, integrity and confidentiality of the data hosted on the Platform, in accordance with the provisions of Regulation (EU) 2016/679 (RGPD) and with Law No. 78-17 of January 6, 1978 as amended.

Article 9 — Customer Obligations

9.1 Proper use

The Customer undertakes to use the Platform and its functionalities in accordance with their destination, these Terms and Conditions, the documentation provided by GROW LOT, as well as all applicable laws and regulations.

9.2 Accuracy of information

The Customer guarantees the accuracy and regular updating of the information communicated to GROW LOT. He undertakes to inform GROW LOT without delay of any change affecting his situation (change of address, legal representative, bank details, etc.).

9.3 Responsibility in the use of functionalities

The Customer is solely responsible for the content of the Conversion Games that it creates, the rewards offered to its End Customers, the compliance of its marketing campaigns with applicable regulations (in particular the GDPR and the regulations relating to commercial communications), and for the use it makes of the analyses and data from the Platform.

In particular, the Customer undertakes to:

- Do not use the Platform for illicit, fraudulent or contrary to public order purposes.
- Do not collect personal data from End Customers without having an adequate legal basis within the meaning of the RGPD.
- Inform its End Customers of the data processing carried out via the Platform, in accordance with the information obligations provided for in articles 13 and 14 of the RGPD.
- Ensure that the use of the review redirection filter complies with the terms of use of the third-party platforms concerned.
- Do not attempt to bypass security systems or to access features not included in its Offer.

9.4 Confidentiality

The Customer undertakes to maintain the strict confidentiality of his access identifiers to the Platform. He is solely responsible for their use and must inform GROW LOT without delay of any unauthorized access or suspicion of compromise.

9.5 Mandatory advance complaint procedure

In the event of dissatisfaction or dispute relating to GROW LOT's services, the Customer undertakes to respect the following procedure before any litigation action or any procedure with a payment provider:

- Written notification to GROW LOT by email to hello@grow-lot.com, describing precisely the reason for its dissatisfaction.
- Response time granted to GROW LOT: ten (10) working days from the receipt of the notification.
- In the absence of a satisfactory resolution within this period, the Customer may refer the matter to the mediator in accordance with Article 17 of these Terms and Conditions.

Any payment dispute (chargeback) or opposition procedure initiated without compliance with this prior procedure engages the responsibility of the Customer and constitutes a serious breach of these GTC, in accordance with Article 7.5.

It is expressly forbidden for the Customer to:

- Sublicense, resell, rent or transfer access to the Platform to any third party without the prior written consent of GROW LOT.
- Perform reverse engineering, decompile or attempt to extract the source code of the Platform.
- Disclose to any direct or indirect competitor of GROW LOT confidential information relating to the Platform, its functionalities, its prices or its internal functioning.
- Use the Platform to collect, store or distribute sensitive data within the meaning of article 9 of the RGPD without express authorization.
- Infringe GROW LOT's intellectual property rights.

Article 10 - Liability and Limitation of Liability

10.1 GROW LOT's responsibility

GROW LOT is bound by an obligation of means in the context of the provision of the Platform. Its liability can only be incurred in the event of a proven fault in the performance of its contractual obligations.

10.2 Limitation of liability

To the fullest extent permitted by applicable law, GROW LOT's total liability to the Customer, all causes combined, is capped at the total amount of the amounts actually paid by the Customer to GROW LOT during the twelve (12) months preceding the event giving rise to the claim.

10.3 Exclusion of indirect damages

GROW LOT expressly excludes any liability for indirect damages, regardless of their nature and origin, in particular:

- Loss of turnover or income.
- Loss of customers or market shares.
- Data loss or corruption.
- Damage to image or reputation.
- Loss of opportunity or loss of opportunity.
- Interruption of commercial activity.

10.4 Exemptions

The limitations of liability provided for in articles 10.2 and 10.3 do not apply in the event of gross or malicious (intentional) negligence on the part of GROW LOT, nor in the event of an infringement of fundamental rights. Moreover, they cannot have the effect of depriving the Customer of any recourse in the event of non-performance of an essential obligation of the contract.

10.5 Third-party liability

GROW LOT cannot be held responsible for failures, interruptions or modifications affecting third party services integrated into the Platform (in particular review platforms, social networks, Stripe payment services, messaging services). GROW LOT undertakes to inform the Customer without delay of any significant disturbance identified affecting these third-party services.

GROW LOT is covered by Professional Civil Liability insurance taken out by AXA Assurances IARD Mutuelle (via Orus France SAS), contract no. RCPAXA278579216, guaranteeing damage caused to third parties in the context of the exercise of its activity.

Article 11 - Intellectual property

11.1 PROPERTY OF GROW LOT

GROW LOT is and remains the sole and exclusive owner of all intellectual property rights relating to the Platform, in particular: source codes, algorithms, interfaces, designs, databases, brands, logos, corporate names, and any other element composing or relating to the Platform.

The subscription taken out by the Customer only grants him a right of access and personal, non-exclusive, non-transferable and non-sublicensable use of the Platform, for the duration of the contract and within the limits of the Subscribed Offer. This right of use does not in any way constitute an assignment or transfer of intellectual property rights to the benefit of the Customer.

11.2 Content provided by the Customer

The Customer retains full ownership of all content, data and graphic elements that he transmits to GROW LOT (logos, photos, texts, graphic charts, etc.). By transmitting these elements, the Customer grants GROW LOT a limited, non-exclusive and non-transferable license of use, strictly necessary for the provision of contractual services (in particular for the purposes of visual personalization of the Platform and the generation of communication media).

This license is granted for the duration of the contract only and does not authorize any public or commercial distribution of the Customer's elements without the express written consent of the Customer. GROW LOT undertakes not to use the elements provided by the Customer for purposes other than the strict execution of the contract.

11.3 Commercial reference

GROW LOT will not be able to use the name, commercial name, logo or any other data identifying the Customer for commercial reference purposes (testimony, case study, marketing communication, etc.) without first obtaining a written, clear and express agreement from the Customer, materialized by an email or any other durable medium.

Article 12 — Personal Data and RGPD

12.1 Respective responsibilities

In the context of the execution of these Terms and Conditions, two distinct roles coexist within the meaning of Regulation (EU) 2016/679 (RGPD):

- The Customer acts as Data Controller for the personal data of its End Customers collected via the Platform (name, first name, email address, telephone number, data on participation in Conversion Games).
- GROW LOT acts as a Subcontractor within the meaning of article 28 of the RGPD, processing this data only on the instructions of the Customer and for the purposes defined in these GCS.

12.2 Data Processing Agreement (DPA)

Purpose of processing: Provision of the SaaS platform for loyalty and gamified marketing, allowing the collection and processing of personal data from the Customer's End Customers.

Nature of the data: Identification data (name, first name), contact details (email, telephone), participation data (actions carried out, rewards obtained, date of participation).

Purposes: Managing customer loyalty and gamified marketing, collecting reviews, sending marketing communications on behalf of the Customer.

Retention period: End Customers' data is kept for the duration of the contract. At the end of a period of thirty (30) calendar days following the date of effective termination of the contract, GROW LOT carries out the permanent and secure deletion of all data processed on behalf of the Customer, unless there is a longer legal obligation to keep it.

GROW LOT is committed to:

- Process personal data only on documented instructions from the Customer, including for transfers of personal data to third countries.
- Guarantee that persons authorized to process personal data are committed to respecting confidentiality.
- Take all the measures required under article 32 of the RGPD (processing security).
- Help the Customer to meet the obligations to exercise the rights of the persons concerned (access, rectification, deletion, portability, opposition).
- Notify the Customer as soon as possible after becoming aware of a personal data breach.
- Do not recruit subsequent subcontractors without prior information from the Customer, and ensure that any subsequent subcontractor offers sufficient guarantees.
- Provide the Customer, at his request, with all the information necessary to demonstrate compliance with the obligations of this article.

12.3 Processing of Customer Data

GROW LOT also processes, as Data Controller, the personal data of the Customer and its representatives (name, first name, professional email, billing data) for the purposes of managing the commercial relationship, billing and communication relating to the contract. These treatments are carried out in accordance with GROW LOT's privacy policy, accessible at: https://grow-lot.com.

12.4 Payment provider — Stripe

As part of the settlement of transactions, GROW LOT transmits to its payment provider Stripe certain personal data of the Customer and, where applicable, of its representatives: name, first name, professional email address, telephone number and postal address. These transmissions are necessary for the execution of the payment contract.

Stripe acts as an independent data controller for the data processing that it carries out for its own purposes (fight against fraud, management of the buyer relationship). GROW LOT is not responsible for these treatments, which are governed by Stripe's privacy policy (www.stripe.com).

Article 13 — Confidentiality

Each party undertakes to keep strictly confidential all information, documents, data and know-how of any kind, in particular of a technical, commercial, financial or strategic nature, which is communicated to it by the other party in the context of the execution of the contract or of which it could have become aware on this occasion (hereinafter the “Confidential Information”).

This confidentiality commitment applies for the duration of the contract and for a period of three (3) years following its expiration or termination.

In particular, the following are considered Confidential Information: the non-public functionalities of the Platform, the negotiated rates, customer data, performance indicators, commercial methods and any internal document communicated as part of the contract.

Information that (i) is or becomes publicly available through no fault of the receiving party, (ii) was already known to the receiving party prior to its communication, (iii) is developed independently by the receiving party, or (iv) must be disclosed pursuant to a legal or regulatory obligation, is not subject to the obligation of confidentiality.

Article 14 - Force Majeure

None of the parties will be held liable to the other party for a breach of its contractual obligations if this breach results from a case of force majeure within the meaning of article 1218 of the Civil Code, i.e. an event beyond the control of the defaulting party, which could not reasonably have been foreseen at the time of the conclusion of the contract, and whose effects cannot be avoided by appropriate measures.

In particular, the following may be qualified as cases of force majeure: natural disasters, terrorist acts, widespread failures of the Internet or communication networks, failures affecting third party essential infrastructure providers (cloud hosting, etc.), declared health crises.

The party invoking a case of force majeure must inform the other party as soon as possible by any written means, specifying the nature, foreseeable duration and consequences of the event. The obligations of the parties will be suspended for the duration of the force majeure event. If it exceeds a period of thirty (30) consecutive days, each party may terminate the contract without compensation, by registered letter with acknowledgement of receipt.

Article 15 — Termination

15.1 Termination at maturity

Each party may terminate the contract at the end of the current period, subject to compliance with the thirty (30) days' notice defined in Article 5.3.

15.2 Termination for fault by GROW LOT

GROW LOT reserves the right to terminate the contract as of right, without notice or compensation, in the event of a serious breach by the Customer of its contractual obligations, in particular in the following cases:

- Non-payment of any sum due, not regularized within fifteen (15) days following the sending of a formal notice by email.
- Intentional false declaration during subscription or during the contract.
- Use of the Platform for illicit, fraudulent purposes or purposes contrary to these Terms and Conditions.
- Disclosure to a direct or indirect competitor of GROW LOT of confidential information relating to the Platform, its functionalities, prices or methods.
- Attempt to bypass security systems or access unsubscribed functionalities.
- Infringement of GROW LOT's intellectual property rights.
- Behavior that may harm the reputation or interests of GROW LOT.
- Non-compliance with the Customer's legal obligations in terms of the protection of personal data (RGPD), leading to a complaint against GROW LOT.
- Violation of any essential obligation of these Terms and Conditions not remedied within eight (8) days following written notice of default.

In the event of termination due to the Customer's fault, GROW LOT will keep all the amounts received and will be entitled to claim payment of the amounts remaining due until the end of the initial commitment.

15.3 Effects of cancellation

Regardless of the cause of the cancellation, the following effects apply as of the effective date:

- The Customer's access to the Platform is maintained until the normal renewal date for the current period, then cut off on that date.
- The access and use rights granted to the Customer automatically expire.
- Within a period of thirty (30) calendar days following the effective termination date, GROW LOT permanently removes all personal data of End Customers processed on behalf of the Customer, subject to legal retention obligations. The Customer is invited to export his data before the cancellation date.
- The provisions of these GTC, the nature of which implies that they survive the termination, remain in force (in particular the articles relating to confidentiality, intellectual property, liability and applicable law).

Article 16 — Various provisions

16.1 Divisibility

If any of the provisions of these Terms and Conditions were declared void, invalid or unenforceable by a competent jurisdiction, the other provisions will remain in force. In this case, the parties undertake to negotiate in good faith a replacement clause producing an economic effect that is as close as possible to the cancelled clause.

16.2 Non-renunciation

The fact that one of the parties does not rely on a breach by the other party of any of its obligations cannot be interpreted as a waiver of the obligation in question, nor as a waiver of the right to take advantage of any subsequent breach.

16.3 Entire contract

These GCS, as well as any order form, special contract or amendment signed between the parties, constitute the entire agreement between GROW LOT and the Customer and replace any previous agreement, exchange, negotiation or representation, whether written or oral, relating to the same subject.

16.4 Assignment

The Customer may not assign the contract, or transfer all or part of its rights and obligations, without the prior written consent of GROW LOT. GROW LOT reserves the right to transfer the contract as part of a restructuring, merger, acquisition or asset transfer operation, subject to informing the Customer by email within a reasonable period of time. Such an assignment does not change the contractual conditions applicable to the Customer.

16.5 Changes to the GTC

GROW LOT reserves the right to modify these Terms and Conditions at any time. The changes come into force on the Customer's next contractual deadline, after notification by email with a minimum notice of thirty (30) days. If the Customer does not accept the new terms and conditions, he may cancel his subscription before they come into force, without penalty.

16.6 Legal information

GROW LOT, Simplified Joint Stock Company (SAS)
Registered with the Paris RCS
Head office: 6 rue d'Armaillé, 75017 Paris
SIRET: 104 196 373
Intra-community VAT number: FR35104196373
Legal representative: Mr. Mathis Bernard, President
E-Mail: hello@grow-lot.com
Website: www.grow-lot.com
Privacy policy: https://grow-lot.com

Article 17 — Applicable Law and Competent Jurisdiction

17.1 Applicable law

These Terms and Conditions and the contractual relationships between GROW LOT and the Customer are governed exclusively by French law.

17.2 Attempted amicable resolution

In the event of a dispute relating to the formation, interpretation, execution or termination of these GCS, the parties undertake to try to find an amicable solution before any legal action is taken. The most diligent party will send the other a description of the dispute by email with acknowledgement of receipt. The parties will have a period of thirty (30) calendar days from this email to reach an agreement.

17.3 Mediation

In the absence of an amicable agreement within the above period, the parties may, by mutual agreement, have recourse to a professional mediator before any referral to the competent court. Mediation costs will be shared equally between the parties.

17.4 Attribution of jurisdiction

In the absence of amicable resolution or mediation, any dispute relating to these GCS will be subject to the exclusive jurisdiction of the Paris Commercial Court, even in the event of multiple defendants or warranty claims, notwithstanding any clause to the contrary in the Customer's documents.

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